Disclosure and Consent

Hardline generates structured project documentation from business communications. Customers are responsible for giving required notice and obtaining required consent from call participants under applicable law and company policy.

This page is general guidance, not legal advice. Organizations should consult counsel for jurisdiction-specific requirements.

Recommended disclosure

At the start of a call where Hardline is active, say something like:

Just a heads up: I use Hardline, an AI tool that generates text summaries of my calls for project documentation.

If your organization requires explicit consent, ask for confirmation before continuing.

Organizational disclosure

Organizations can use a standard disclosure policy for business communications. A standing policy can help make expectations clear before individual calls happen.

For inbound calls routed through Hardline-assigned numbers, organizations may enable a short disclosure greeting. When enabled, the greeting plays before transcription begins and tells the caller that the call may be transcribed for documentation.

Phone calls and jobsite captures

Hardline has different capture modes:

Mode	Typical output	Audio handling
Phone call capture	AI-generated summary, tasks, call metadata	Phone call audio is processed for transcription. Audio is not stored by default unless a customer enables audio storage.
On-site Capture	Recording, transcript, summary, tasks	The user starts a capture session intentionally. The recording and transcript are stored for the user and authorized team members.

Customer responsibilities

Customers should:

• Decide when and how Hardline may be used in their organization
• Provide legally required notice to call participants
• Obtain consent where required
• Train users on company policy
• Disable capture or transcription when it is not appropriate for the conversation

Contact support@hardlineapp.com if you need help configuring disclosure behavior for your organization.