Integrations

Hardline integrations let the assistant read from and write to connected construction systems when your organization has configured provider credentials and enabled the relevant tools.

Use this section to set up provider credentials, verify the connection, and choose which integration tools the assistant may use.

Before you start

• You must be a Hardline organization admin to add or change integration credentials.
• Use a dedicated provider service account or app credential whenever the provider supports one.
• Grant only the company, project, and tool permissions Hardline needs.
• Enable write tools only after your team is comfortable with review and approval behavior.
• Keep provider credentials in the Hardline integration settings page. Do not paste provider secrets into chat.

Setup in Hardline

1. Open the Hardline web app.
2. Go to Settings > Integrations.
3. Select the provider you want to connect.
4. Click Add credentials.
5. Enter the provider credential values from the provider-specific guide.
6. Add the provider account or company name so admins can recognize the connection later.
7. Add a default project if most assistant work should use one project.
8. Save the connection.
9. Click Test connection.
10. Review tool policy for the provider and enable the read or write capabilities you want available.

When a provider is connected, Hardline stores the long-lived secret in secure server-side secret storage and sends only short-lived access credentials to the integration MCP service when an authenticated assistant run needs them.

Providers

• Procore
• Autodesk Construction Cloud
• Fieldwire

Assistant behavior

Hardline evaluates integration availability at the start of each assistant run.

• If a provider is not connected, that provider’s tools are hidden from the run.
• If an org admin disables a provider tool, users cannot enable it for themselves.
• Users may make their own access stricter by disabling tools or requiring stricter approval.
• Write tools may require approval before execution depending on org and user policy.

Credential rotation

Rotate provider credentials whenever an admin leaves, a service account is replaced, or a provider secret may have been exposed.

1. Generate the replacement credential in the provider system.
2. Open Settings > Integrations in Hardline.
3. Select the provider.
4. Click Configure credentials.
5. Replace the credential values.
6. Save and test the connection.
7. Disable or revoke the old credential in the provider system.